Design service and files

  • Do I have to design the album myself?

    No. You can design it in our tool, or hand it to our design team. When you buy the design service, one of our designers builds the layout and shares it with you for review; you tell us what to change before anything goes to production. Tell us up front how many spreads you want and how you want t...
  • How many images should I upload if your team designs the album?

    Send a culled selection rather than the whole wedding. A tighter set gives a much better first draft: 200 images with a 10-spread album is a mismatch we have to come back to you about.
  • I use SmartAlbums. Do I still need to send you files?

    No. If you order through Direct Order in SmartAlbums, the high-resolution files reach us automatically. The low-resolution spreads you can see in the app are only for proofing and do not reflect print quality.
  • What resolution and file format do you need?

    Design your spreads at 300 dpi at the finished album size, in sRGB, and send them as JPG at full quality. The designer warns you when an image is too small for the size you chose, and we check every file again before it goes to print. If you want a second pair of eyes before you commit, ask ...