Getting started and your account
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KISS is a wholesale lab. We sell to professional photographers and photography businesses, not to the public. That is a legal requirement on our side, because our customers are the ones who collect sales tax on the albums they sell. Before we open an account we confirm that you run a photography ...
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I only have Instagram, no website. Can I still order?
Yes. A website is the quickest proof, not the only one. Send us your Instagram or Facebook business page and, if you have one, a business tax licence. We review these by hand and will tell you exactly what we still need. -
Usually within 24 hours. Applications are reviewed by a person on business days, so one sent over a weekend is looked at on the next working day. When you are approved you get an e-mail, and your dashboard unlocks pricing, the product options, designing and ordering. If you are working to a deadl...
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Why was I asked for more information after signing up?
Almost always because we could not match the e-mail you signed up with to your business website: the site was inactive, or the address belonged to a different domain. It is not a judgement about your work; it is how we confirm that it is really you opening the account. Send us any other social me... -
How do I place my first order?
Everything starts as a design in your KISS dashboard: you upload your spreads, choose the size, cover material, page thickness and any customisation, then order that design. There is no separate order form: the design is the order. If you would rather be walked through it the first time, ask us f...