Why was I asked for more information after signing up?

Almost always because we could not match the e-mail you signed up with to your business website: the site was inactive, or the address belonged to a different domain. It is not a judgement about your work; it is how we confirm that it is really you opening the account. Send us any other social media you use, or a business tax licence, and we will finish the review.

Aug 25, 2026

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