Ten business days at most, and that is a promise rather than an estimate: if we miss it under normal conditions the album is free, with the full product value credited to your account as Kiss Credit. Rush production brings it down to two business days.
Both windows are counted from the day after you place the order, and cover print and production — the album is ready to leave us on the last day of that window, and shipping is added on top.
Both windows are the regular-season promise. The fourth quarter is our peak and runs to its own timetable: we announce the holiday cut-off during the third quarter, and an order placed before that date is guaranteed to reach you before Christmas. Neither promise covers force majeure such as a power outage. If you are working to a hard delivery date, tell us the date rather than the turnaround and we will tell you the last day you can submit.